1. About Us

Training Provider Startup is a trading name of On Screen Learning, a UK-based company that provides digital platforms, systems, and infrastructure to support individuals and businesses in operating and managing their own services.

2. Our Role and Services

We provide access to the Launch.trainingproviderstartup.com platform, which enables users to create, host, manage, market, and deliver their own services.

The platform includes:

  • Tools to host and manage courses and content
  • Systems to run live events and online sessions
  • CRM functionality to manage leads and clients
  • Automation tools to support business workflows
  • Marketing tools to support outreach and engagement
  • Business systems to support service delivery and operations

Training Provider Startup acts solely as a platform and infrastructure provider.

We do not:

  • Deliver training or education
  • Provide qualifications or certifications
  • Act as a training provider
  • Control or manage user-generated services

Access to features and functionality is dependent on the subscription level purchased, and may vary between users.

Services are supported by third-party infrastructure providers.

3. Independent Users

Users of the platform operate independently.

You are solely responsible for:

  • The services you create, host, or deliver
  • The content you upload or distribute
  • Your interactions with clients, customers, or learners
  • Compliance with all applicable laws, regulations, and industry standards

We are not responsible for:

  • The quality, accuracy, or legality of user content
  • Any services delivered by users
  • Any agreements between users and their clients
  • Any disputes arising between users and third parties

4. Service Types

a) Subscription Access (Platform Access)

  • Provides access to the Launch.trainingproviderstartup.com platform
  • Includes CRM, automation, marketing tools, and system functionality (depending on subscription tier)
  • Access is active only while the subscription remains valid
  • Access will be suspended or terminated upon cancellation or non-payment

b) Course Access (Learning Platform)

  • Where applicable, users may access courses hosted on a learning platform
  • Course access is granted for a fixed period of 12 months from enrolment
  • Course access is separate from platform subscription access

5. Accounts and Access

  • Accounts are created and managed by us
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must not share your account with others

We reserve the right to:

  • Suspend or terminate access for non-payment
  • Restrict access where misuse or breach of these Terms occurs

6. Payments

  • Services may be provided through:
    • Subscription payments (platform access)
    • One-off payments (course access)
  • Payments must be made in full and on time

Failure to make payment may result in:

  • Immediate suspension of access
  • Termination of services

7. Refund Policy

  • No refunds will be issued once access to the platform or any course has been granted
  • Refunds may only be considered prior to access being provided
  • Subscription payments are non-refundable once the billing period has commenced

8. Acceptable Use

You agree not to:

  • Share login credentials
  • Copy, reproduce, distribute, or resell platform content or systems
  • Upload unlawful, harmful, or inappropriate content
  • Use the platform in a way that disrupts or damages the service

We reserve the right to suspend or terminate access where:

  • Misconduct occurs
  • These Terms are breached
  • Platform misuse is identified

9. Intellectual Property

All platform systems, structures, and materials provided by us remain the intellectual property of On Screen Learning.

Users retain ownership of their own content but grant us a licence to host, display, and process that content for the purpose of delivering the platform services.

You may not:

  • Copy
  • Share
  • Distribute
  • Resell

any part of our platform or materials without prior written consent.

10. Platform Availability

We aim to provide reliable access to the platform but do not guarantee uninterrupted service.

The platform relies on third-party infrastructure providers, and we are not liable for:

  • System outages
  • Maintenance downtime
  • External service disruptions

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential losses
  • We are not responsible for any loss arising from user activities, services, or business operations
  • Our total liability shall not exceed the amount paid by you for the service

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation

12. Termination

We reserve the right to suspend or terminate access without notice where:

  • Payment obligations are not met
  • These Terms are breached
  • Misuse of the platform is identified

13. Data Protection

Your personal data is processed in accordance with our Privacy Policy:

https://trainingproviderstartup.com/privacy-policy

14. Changes to Services and Terms

We may:

  • Modify platform features and functionality
  • Update subscription tiers and pricing
  • Change or discontinue aspects of the service

We may also update these Terms at any time. Continued use of the platform constitutes acceptance of any updates.

15. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes shall be subject to the exclusive jurisdiction of the UK courts.